How to Create New Technician/Clinician User

*Please note the screenshots and information in this article contain fake PHI*

Note: You must be a user with Admin privileges to create a new user in Rhythm360. A Technician Admin can create both new Technician and Clinician users, while Clinician Admins can only create Clinician users. If a user in your clinic needs Admin privileges, please contact us at

A Technician User is someone who receives and initially reviews reports that come into the Technician Dashboard from the vendor portals, and prepares them for a clinician's e-signature. This could be someone from either your clinic, or the RhythmScience clinical reader team.

A Clinician User is staff at your clinic, and could include physicians who are e-signing, PAs, NPs, other allied health professionals, or your biller(s).

To create a new user:

  1. Click on the profile icon located at the top right corner of the Rhythm360 portal. A dropdown menu will appear. 
  2. Click Settings.
  3. You will be taken to the Settings page. Click the Users tab to display a list of active users in your portal.
  4. Click Create New User.
  5. A new window will open. Give the new user a username, then enter in the user's information.
  6. Under User Type, select whether you would like the user to be a Clinician or Technician
  7. When you are finished, confirm the user's details, and click Create User.

The new user will receive an email containing their username and a generated password. Once the new user has logged in for the first time, they can change their password.

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