How to Navigate the Dashboard
*Please note the screenshots and information in this article contain fake PHI*
This article walks through the different features of the Dashboard. This will appear to all users in your organization if it has been enabled, please contact the support team at support@rhythm.science to enable this feature. To access this section, select the Dashboard from top of the left page selection.
The Dashboard helps you keep track of your daily tasks and important information in one place. What you see depends on your role:
- Technicians can view reports, billing, patient compliance, and tasks related to their work.
- Clinicians can access their reports, billing, and other essential details.
Access is permission-based, so you only see what’s relevant to your responsibilities, making it easier to stay organized.
Reports
The Reports section displays the total number of reports pending review on the Technician/Clinician dashboard, based on your role and permissions.
- Pending Review: This indicates the total number of reports awaiting review.
- Yellow Alerts: Shows the number of pending reports that have a yellow alert, highlighting items that may need attention.
- Red Alerts: Displays the number of pending reports with a red alert, signifying urgent attention required.
Clicking on any of the buttons will take you directly to the relevant dashboard where you can review and address the selected reports.
Patient Updates
The Patient Updates section displays the number of patient or device updates that require review.
By clicking on the link, you'll be taken directly to the task where you can review and manage the updates.
Once in the Patient Updates page, you'll find three tabs to navigate:
- New/Update Patients: This feature highlights new patients and patients with conflicting information, allowing you to resolve duplicates or create a profile for new entries without conflicts.
- Device Changeouts: This will list device changes and offers two options: Acknowledge or Flag Support.
- Export Failures: This displays all failed EHR exports, providing the reasons for their failure and allowing you to resolve the errors if necessary.
To learn more about Patient Updates feature, please see the How to Navigate to the Patient Updates Section article.
Patient Compliance
The Patient Compliance section displays the compliance percentage for CIED patients only.
By clicking on the button, you’ll be directed to the Compliance Dashboard, where you can review detailed compliance data and take any necessary actions. For more information on the compliance page, please see the Compliance Dashboard article.
Billing
The Billing section displays the number of pending billings for each category, based on your role and permissions. Clicking on the link will direct you to the relevant dashboard where you can review and manage the pending billings. To learn more about the billing page, please see the Billing Page article.
Patients
Displays the total number of active patients in the clinic. A patient is considered active if a report has been received within the last 120 days.
Clicking View Breakdown provides a detailed view, including patient distribution by Device Type, Clinician, and Lifetime Total Patients.
Devices
Displays the total number of active devices in the clinic. A device is considered active if it has received a report within the last 120 days. Click View Breakdown for a detailed view by device type and vendor.
